Amazon Error Code 5005: "Activation Code Expired" - How to Fix

  Resolve Amazon Error Code 5005  

Amazon Error Code 5005 with the message "Activation Code Expired" typically occurs when you're trying to register or activate an Amazon device (such as a Fire TV Stick, Echo device, or Kindle) or an Amazon service using an activation code, and the code has already expired. Activation codes are usually time-sensitive and must be entered within a specific time frame after being generated.

Steps to Fix the Error:

1. Generate a New Activation Code:

   • Go back to the device or service you are trying to activate and request a new activation code.
   • The steps for generating a new code depend on your device:
     • Fire TV Stick: Navigate to the "Settings" menu and find the "My Account" or "Register" option.
     • Echo Devices: Use the Alexa app to complete the registration process.
     • Kindle Devices: Go to the "Settings" menu, select "My Account," and follow the instructions to register.

2. Check the Expiry Time:

   • Activation codes often expire within 10–15 minutes. Make sure to use the new code promptly.

3. Double-Check the Code:

   • Ensure you are entering the new code exactly as displayed on your device. Some codes are case-sensitive, so accuracy is essential.

4. Stable Internet Connection:

   • Ensure your device has a stable internet connection when attempting to generate or use the activation code.

5. Clear Cache and Data (If Applicable):

   • If you're trying to activate through a web browser or app, clear the browser/app cache and data, and then restart it before entering the code again.

6. Restart Your Device:

   • Restart the device you're trying to activate to ensure it’s working correctly.

7. Contact Amazon Support:

   • If the problem persists, contact Amazon customer service for assistance. They can help troubleshoot the issue and guide you through the activation process.

Amazon Support Contact Options:

• Help Center:Amazon Help
• Live Chat: Available in the Help section of the Amazon website or app.
• Phone Support: Use the "Contact Us" section in the Help Center to get a callback option.

Let me know if you'd like more detailed instructions for your specific device!